Business Growth
❓ Question
Do you offer a free cancellation window with your deposits?
Douglas Robinson
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Aesthetic Clinic · Swindon · 6mo ago
Quick question for anyone using SimplyBook.me — does the Instagram integration actually work properly? I see a lot of salons with a 'Book Now' button on their profile and I've been told SimplyBook.me can set this up. I tried following the instructions but it's still showing an error. Is it a known bug or am I doing something wrong? Running a aesthetics clinic in Leeds if that makes any difference.
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✅ Best Answer
I had the same concern about GDPR when I first started with SimplyBook.me. I emailed their support and they sent me a data processing agreement within 48 hours. They're UK-compliant and store data in Europe. Worth emailing them directly if you want the formal paperwork.
#1
For a mobile lash studio I'd go with Setmore every time. You can set a service area rather than a fixed address, clients can see your availability, and the automated confirmations include all the details they need. Works perfectly without needing a physical premises.
#2
I chair-rent and I use Setmore completely separately from the main salon. You just set your own location as a general Manchester address or your own mobile setup. Clients book with you specifically, not the salon. Works really well and the salon owner doesn't even see my diary.
#3
I was asking myself this a year ago. Best decision I ever made was just picking one and starting. Timely has a free plan that's genuinely functional. Start there, learn the system, then upgrade when you actually need the paid features. Don't let the choice paralysis stop you from just getting on with it.
#4
I had the same concern about GDPR when I first started with Vagaro. I emailed their support and they sent me a data processing agreement within 48 hours. They're UK-compliant and store data in Europe. Worth emailing them directly if you want the formal paperwork.
#5
I switched from Trafft to Acuity Scheduling about 6 months ago and the main thing I noticed was the client-facing booking page. Acuity Scheduling's is just cleaner and clients seem to complete the booking without getting confused halfway through. If you're worried about looking professional, that matters more than you'd think.
#6
My clients were pretty resistant at first — a few of them are older and not very tech-savvy. What helped was walking them through the booking link in person the first time. Once they'd done it once they were completely fine. Now I get booking confirmations at 11pm from people I would have thought would never manage it.
#7