Ross Thomas
@osshomas
📍 Yeovil, United Kingdom
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Off Topic Lounge
Booking tool I loved got acquired — and immediately got worse
1mo ago · 💬 0 · ❤️ 0
SEO & Websites
Hour saved with automation immediately got filled with something else
2mo ago · 💬 0 · ❤️ 0
Hiring & Jobs
What's your plan when illness forces you to cancel a full day?
2mo ago · 💬 0 · ❤️ 0
Off Topic Lounge
Booking page too complicated — clients were giving up halfway through
3mo ago · 💬 0 · ❤️ 0
Aesthetic Clinics
Client initiated a chargeback on my no-show deposit — and won
4mo ago · 💬 0 · ❤️ 0
Success Stories
Introduced deposits — no-shows stopped but new bookings dipped
4mo ago · 💬 0 · ❤️ 0
Collaboration Requests
Fully booked a month out — what do you do with the waiting list?
5mo ago · 💬 0 · ❤️ 0
Lash Artists
Non-refundable vs refundable deposit — which do clients actually prefer?
5mo ago · 💬 0 · ❤️ 0
Business Growth
What 18 months with Fresha taught me about my own business patterns
6mo ago · 💬 5 · ❤️ 45