Business Growth ❓ Question

Do you offer a free cancellation window with your deposits?

Lewis Collins 🏪 VIP Seller
🥇 Gold Seller Beauty Academy · Glasgow · 5mo ago
Right, I need some honest opinions. I've been using a paper diary for 2 years and my husband thinks I'm mad for not going digital. I've looked at Trafft and Square Appointments but I honestly can't figure out which one is better for a small spa. I don't need anything fancy — just something that sends reminder texts, takes deposits and lets clients book online without ringing me at 11pm. What would you go for?
#phorest #timely
💬 6 Replies 👁 819 Views

💬 6 Replies

Join the conversation! You need to be logged in to reply.

Sign In Create Account
✅ Best Answer
Poppy Clarke 👑 VIP
👑 VIP 5mo ago · 18 posts
I chair-rent and I use Treatwell completely separately from the main salon. You just set your own location as a general Birmingham address or your own mobile setup. Clients book with you specifically, not the salon. Works really well and the salon owner doesn't even see my diary.
#1
Lily Ahmed 👑 VIP
👑 VIP 5mo ago · 14 posts
For multi-staff SimplyBook.me is excellent. Each person has their own colour-coded calendar, you can set individual hours and services, and clients book with a specific person or with 'any available' if you prefer. I've got four staff on it and it's really simple to manage from the dashboard.
#2
Hugo Marshall 👑 VIP
👑 VIP 5mo ago · 18 posts
For a mobile barbershop I'd go with SimplyBook.me every time. You can set a service area rather than a fixed address, clients can see your availability, and the automated confirmations include all the details they need. Works perfectly without needing a physical premises.
#3
Ella Norris 👑 VIP
👑 VIP 5mo ago · 13 posts
For multi-staff Jane App is excellent. Each person has their own colour-coded calendar, you can set individual hours and services, and clients book with a specific person or with 'any available' if you prefer. I've got three staff on it and it's really simple to manage from the dashboard.
#4
Freya Fraser 👑 VIP
👑 VIP 5mo ago · 12 posts
I switched from Appointy to Phorest about a year ago and the main thing I noticed was the client-facing booking page. Phorest's is just cleaner and clients seem to complete the booking without getting confused halfway through. If you're worried about looking professional, that matters more than you'd think.
#5
Ross Thomas 👑 VIP
👑 VIP 5mo ago · 14 posts
I switched from Vagaro to Trafft about two years ago and the main thing I noticed was the client-facing booking page. Trafft's is just cleaner and clients seem to complete the booking without getting confused halfway through. If you're worried about looking professional, that matters more than you'd think.
#6