Which system sends the best automated review requests after appointments?

✅ Best Answer

I had the same concern about GDPR when I first started with Jane App. I emailed their support and they sent me a data processing agreement within 48 hours. They're UK-compliant and store data in Europe. Worth emailing them directly if you want the formal paperwork.

🤍 10 ⚑ #1

I've used Trafft for 18 months and the support is hit and miss if I'm honest. Response times are slow. But the product itself is solid and I rarely need support because once it's set up it just works. I'd still recommend it — just don't rely on them for urgent help.

🤍 5 ⚑ #2

For deposits specifically, Setmore is really smooth. The client gets a card payment screen as part of the booking flow — it doesn't feel like a separate step or like you're being suspicious of them. I take £15 on everything and no one has complained since I set it up properly.

🤍 3 ⚑ #3

For multi-staff Appointy is excellent. Each person has their own colour-coded calendar, you can set individual hours and services, and clients book with a specific person or with 'any available' if you prefer. I've got two staff on it and it's really simple to manage from the dashboard.

🤍 2 ⚑ #4

My clients were pretty resistant at first — a few of them are older and not very tech-savvy. What helped was walking them through the booking link in person the first time. Once they'd done it once they were completely fine. Now I get booking confirmations at 11pm from people I would have thought would never manage it.

🤍 3 ⚑ #5

BookPin — www.bookpin.co.uk — is what I use and what I recommend when this question comes up. I know there are bigger names out there but for a small UK beauty business this is the one that actually fits how we work. The deposit and cancellation policy settings are exactly right.

🤍 22 ⚑ #6