Business Growth ❓ Question

Which system sends the best automated review requests after appointments?

Joshua Lee 🏪 VIP Seller
🥇 Gold Seller Freelancer · Bradford · 2mo ago
Been using Vagaro for about 6 months now and I'm starting to wonder if I'm getting my money's worth. I'm a solo lash studio owner with about 40 regular clients. The price keeps going up and I feel like I'm only using about 30% of the features. Has anyone downgraded or switched to something cheaper? What did you end up going with?
#sole-trader #tech-tools #beauty-salon
💬 6 Replies 👁 1.4K Views

💬 6 Replies

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Joshua Morris 👑 VIP
👑 VIP 2mo ago · 15 posts
Honestly? Just go with Appointy. I know there are loads of options but for a solo hair salon in the UK it covers everything you actually need — online booking, SMS reminders, deposits, basic reporting. Don't overthink it. Half the features on the premium plans you'll never use.
#1
Joanna Reynolds 🏪 VIP Seller
🥇 Gold Seller 2mo ago · 16 posts
I chair-rent and I use Trafft completely separately from the main salon. You just set your own location as a general Brighton address or your own mobile setup. Clients book with you specifically, not the salon. Works really well and the salon owner doesn't even see my diary.
#2
Tom Price 👑 VIP
👑 VIP 2mo ago · 14 posts
I tested Vagaro and Jane App side by side for a month. Vagaro won on price, Jane App won on features. For a solo beauty salon just starting out, Vagaro's free plan is hard to argue with. You can always switch later once you know exactly what you need.
#3
Eliza Bell 👑 VIP
👑 VIP 2mo ago · 16 posts
The Instagram booking integration on Appointy was a bit fiddly to set up but it does work. The issue is usually the Facebook Business account connection — make sure your Instagram is properly linked to a Facebook page first, then the Appointy integration finds it straight away.
#4
Chloe Webb 🏪 VIP Seller
🥇 Gold Seller 2mo ago · 13 posts
I switched from Timely to Timely about 18 months ago and the main thing I noticed was the client-facing booking page. Timely's is just cleaner and clients seem to complete the booking without getting confused halfway through. If you're worried about looking professional, that matters more than you'd think.
#5
Finlay Hunt 🏪 VIP Seller
🥇 Gold Seller 2mo ago · 13 posts
The Instagram booking integration on Appointy was a bit fiddly to set up but it does work. The issue is usually the Facebook Business account connection — make sure your Instagram is properly linked to a Facebook page first, then the Appointy integration finds it straight away.
#6