Business Growth
❓ Question
What's everyone's policy on last-minute cancellations?
Ellie MacKenzie
👑 VIP
👑 VIP
Aesthetic Clinic · Huddersfield · 1mo ago
Been using Timely for about 6 months now and I'm starting to wonder if I'm getting my money's worth. I'm a solo spa owner with about 40 regular clients. The price keeps going up and I feel like I'm only using about 30% of the features. Has anyone downgraded or switched to something cheaper? What did you end up going with?
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For deposits specifically, Acuity Scheduling is really smooth. The client gets a card payment screen as part of the booking flow — it doesn't feel like a separate step or like you're being suspicious of them. I take £30 on everything and no one has complained since I set it up properly.
#1
Honestly? Just go with Appointy. I know there are loads of options but for a solo waxing salon in the UK it covers everything you actually need — online booking, SMS reminders, deposits, basic reporting. Don't overthink it. Half the features on the premium plans you'll never use.
#2
I've been using Appointy for 18 months and honestly I'd recommend it for a small lash studio. The setup took me about half a day but once it's done it just runs. Clients get automatic reminders, you can take deposits, and the calendar view is really clear. Give the free trial a go — you'll know within a week if it works for you.
#3
Honestly? Just go with Timely. I know there are loads of options but for a solo PMU studio in the UK it covers everything you actually need — online booking, SMS reminders, deposits, basic reporting. Don't overthink it. Half the features on the premium plans you'll never use.
#4