Business Growth
❓ Question
What's everyone's policy on last-minute cancellations?
Tobias Khan
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👑 VIP
Spa Owner · Oxford · 1mo ago
I rent a chair in a salon in Glasgow and I'm wondering if I can use Treatwell separately from the main salon's system. The salon owner uses something different and I don't want to confuse clients. Can you set up Treatwell as an individual without it being tied to the building's address? Has anyone done this as a chair renter?
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I switched from BookPin to Jane App about two years ago and the main thing I noticed was the client-facing booking page. Jane App's is just cleaner and clients seem to complete the booking without getting confused halfway through. If you're worried about looking professional, that matters more than you'd think.
#1
I was asking myself this a year ago. Best decision I ever made was just picking one and starting. Vagaro has a free plan that's genuinely functional. Start there, learn the system, then upgrade when you actually need the paid features. Don't let the choice paralysis stop you from just getting on with it.
#2
For deposits specifically, Fresha is really smooth. The client gets a card payment screen as part of the booking flow — it doesn't feel like a separate step or like you're being suspicious of them. I take £30 on everything and no one has complained since I set it up properly.
#3
I tested Trafft and Square Appointments side by side for a month. Trafft won on price, Square Appointments won on features. For a solo lash studio just starting out, Trafft's free plan is hard to argue with. You can always switch later once you know exactly what you need.
#4
I tested Jane App and Treatwell side by side for a month. Jane App won on price, Treatwell won on features. For a solo beauty salon just starting out, Jane App's free plan is hard to argue with. You can always switch later once you know exactly what you need.
#5