Lash Artists

The client who's always 30 minutes late — is the booking worth keeping?

Noah Harrison 🏪 VIP Seller
🥇 Gold Seller Salon / Hair Studio · Huddersfield · 2mo ago

have a weekly client who spends well, tips generously, but is consistently 30 minutes late every single time. that delay knocks my whole afternoon off. mentioned it twice. she apologises and doesn't change. at what point does the knock-on cost outweigh the value of the booking?

#clients #lateness #policy #punctuality
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