The client who's always 20 minutes late — is the booking worth keeping?
William Lewis
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👑 VIP
Tattoo Studio · Colchester · 3mo ago
have a weekly client who spends well, tips generously, but is consistently 20 minutes late every single time. that delay knocks my whole afternoon off. mentioned it twice. she apologises and doesn't change. at what point does the knock-on cost outweigh the value of the booking?
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