Paper diary + notes app + WhatsApp + staff memory — the chaos of running a small salon

the mental energy i spend just trying to remember who's booked in for what is exhausting me. i've got a paper diary, a notes app, whatsapp, and whatever my receptionist's written on the back of a receipt, all running at the same time. something has to give. for those who've consolidated everything into one place — how long did it take to feel natural and was there a transition period where things got worse before they got better?