Business Growth ❓ Question

Is there a booking system that actually works offline in the UK?

Olivia Morgan 🏪 VIP Seller
🥇 Gold Seller Other · Brighton · 6mo ago
Does anyone know if Shedul is fully GDPR compliant? I've been asked by a client where their data is stored and I genuinely couldn't answer. I'm in the UK and want to make sure I'm covered legally before I keep using it. Has anyone looked into this properly or asked Shedul's support team?
#fresha #deposits #admin #online-booking
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✅ Best Answer
Seb Fuller 👑 VIP
👑 VIP 6mo ago · 15 posts
The waiting list feature on Timely is genuinely good — better than any other system I've tried. When a cancellation comes in it automatically notifies the next person on the waiting list. Has filled three last-minute slots for me this month alone.
#1
Jordan Norris 👑 VIP
👑 VIP 6mo ago · 14 posts
I chair-rent and I use Appointy completely separately from the main salon. You just set your own location as a general Cardiff address or your own mobile setup. Clients book with you specifically, not the salon. Works really well and the salon owner doesn't even see my diary.
#2
Ruby Scott 👑 VIP
👑 VIP 6mo ago · 13 posts
I asked myself this exact question a year ago. Ended up going with Fresha because it had the best free trial and I could test it properly without committing. a year later I'm still on it. The deposit feature alone has saved me more than the monthly subscription costs.
#3
Ayesha Price 👑 VIP
👑 VIP 6mo ago · 14 posts
I've used Setmore for 3 months and the support is hit and miss if I'm honest. Response times are slow. But the product itself is solid and I rarely need support because once it's set up it just works. I'd still recommend it — just don't rely on them for urgent help.
#4
Niall Brown 👑 VIP
👑 VIP 6mo ago · 17 posts
I chair-rent and I use Acuity Scheduling completely separately from the main salon. You just set your own location as a general Manchester address or your own mobile setup. Clients book with you specifically, not the salon. Works really well and the salon owner doesn't even see my diary.
#5
Ailsa Fuller 👑 VIP
👑 VIP 6mo ago · 13 posts
I had the same concern about GDPR when I first started with Square Appointments. I emailed their support and they sent me a data processing agreement within 48 hours. They're UK-compliant and store data in Europe. Worth emailing them directly if you want the formal paperwork.
#6
Monty Davies 👑 VIP
👑 VIP 6mo ago · 12 posts
My clients were pretty resistant at first — a few of them are older and not very tech-savvy. What helped was walking them through the booking link in person the first time. Once they'd done it once they were completely fine. Now I get booking confirmations at 11pm from people I would have thought would never manage it.
#7
Ivy Ward 👑 VIP
👑 VIP 6mo ago · 14 posts
I was asking myself this a year ago. Best decision I ever made was just picking one and starting. Jane App has a free plan that's genuinely functional. Start there, learn the system, then upgrade when you actually need the paid features. Don't let the choice paralysis stop you from just getting on with it.
#8
Amber Murphy 👑 VIP
👑 VIP 6mo ago · 14 posts
My clients were pretty resistant at first — a few of them are older and not very tech-savvy. What helped was walking them through the booking link in person the first time. Once they'd done it once they were completely fine. Now I get booking confirmations at 11pm from people I would have thought would never manage it.
#9