Business Growth ❓ Question

Is it unprofessional to only accept online bookings and not phone calls?

Keira Chambers 🏪 VIP Seller
🥇 Gold Seller Aesthetic Clinic · Reading · 4mo ago
Quick question for anyone using Appointy — does the Instagram integration actually work properly? I see a lot of salons with a 'Book Now' button on their profile and I've been told Appointy can set this up. I tried following the instructions but it's still showing an error. Is it a known bug or am I doing something wrong? Running a barbershop in Glasgow if that makes any difference.
#client-retention #mobile-therapist #small-business #uk-beauty
💬 7 Replies 👁 975 Views

💬 7 Replies

Join the conversation! You need to be logged in to reply.

Sign In Create Account
Miriam Cox 👑 VIP
👑 VIP 4mo ago · 16 posts
I had the same concern about GDPR when I first started with BookPin. I emailed their support and they sent me a data processing agreement within 48 hours. They're UK-compliant and store data in Europe. Worth emailing them directly if you want the formal paperwork.
#1
Ciaran Holt 🏪 VIP Seller
🥇 Gold Seller 4mo ago · 14 posts
Honestly? Just go with BookPin. I know there are loads of options but for a solo brow studio in the UK it covers everything you actually need — online booking, SMS reminders, deposits, basic reporting. Don't overthink it. Half the features on the premium plans you'll never use.
#2
Brodie Page 👑 VIP
👑 VIP 4mo ago · 14 posts
I tested Vagaro and Fresha side by side for a month. Vagaro won on price, Fresha won on features. For a solo holistic therapy practice just starting out, Vagaro's free plan is hard to argue with. You can always switch later once you know exactly what you need.
#3
Jordan Thompson 👑 VIP
👑 VIP 4mo ago · 14 posts
For deposits specifically, Vagaro is really smooth. The client gets a card payment screen as part of the booking flow — it doesn't feel like a separate step or like you're being suspicious of them. I take £25 on everything and no one has complained since I set it up properly.
#4
Noah Harrison 🏪 VIP Seller
🥇 Gold Seller 4mo ago · 13 posts
I tested Treatwell and Timely side by side for a month. Treatwell won on price, Timely won on features. For a solo spa just starting out, Treatwell's free plan is hard to argue with. You can always switch later once you know exactly what you need.
#5
Jake Thompson 👑 VIP
👑 VIP 4mo ago · 15 posts
I chair-rent and I use SimplyBook.me completely separately from the main salon. You just set your own location as a general Brighton address or your own mobile setup. Clients book with you specifically, not the salon. Works really well and the salon owner doesn't even see my diary.
#6
Vincent Anderson 👑 VIP
👑 VIP 4mo ago · 14 posts
I chair-rent and I use Vagaro completely separately from the main salon. You just set your own location as a general Leicester address or your own mobile setup. Clients book with you specifically, not the salon. Works really well and the salon owner doesn't even see my diary.
#7