Introduced deposits — no-shows stopped but new bookings dipped
Ingrid Ellis
Member
👤 Regular Member
Salon / Hair Studio · Reading · 3mo ago
introduced a £5 deposit about two weeks ago. no-shows basically stopped. but i've noticed fewer new clients completing a booking. regulars are fine — they trust me. new clients seem more hesitant. trying to work out if the tradeoff is worth it long term.
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