Business Growth
❓ Question
How many no-shows do you get per week and how do you handle them?
Seb Fuller
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👑 VIP
Aesthetic Clinic · Nottingham · 7mo ago
I've been running my nail studio in Liverpool for 3 years and still taking bookings over WhatsApp. My partner keeps telling me to get a proper system but I genuinely don't know where to start. Someone in my local business group mentioned Square Appointments — has anyone here actually used it day to day? Is the setup complicated? Does it look professional enough to send clients to? Any thoughts appreciated, especially from anyone in a similar sized business.
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✅ Best Answer
For multi-staff Fresha is excellent. Each person has their own colour-coded calendar, you can set individual hours and services, and clients book with a specific person or with 'any available' if you prefer. I've got three staff on it and it's really simple to manage from the dashboard.
#1
I was asking myself this a year ago. Best decision I ever made was just picking one and starting. Shedul has a free plan that's genuinely functional. Start there, learn the system, then upgrade when you actually need the paid features. Don't let the choice paralysis stop you from just getting on with it.
#2
I asked myself this exact question two years ago. Ended up going with SimplyBook.me because it had the best free trial and I could test it properly without committing. two years later I'm still on it. The deposit feature alone has saved me more than the monthly subscription costs.
#3
I asked myself this exact question 18 months ago. Ended up going with Fresha because it had the best free trial and I could test it properly without committing. 18 months later I'm still on it. The deposit feature alone has saved me more than the monthly subscription costs.
#4
I've been using Treatwell for 3 months and honestly I'd recommend it for a small beauty salon. The setup took me about half a day but once it's done it just runs. Clients get automatic reminders, you can take deposits, and the calendar view is really clear. Give the free trial a go — you'll know within a week if it works for you.
#5