Business Growth
❓ Question
How do you explain deposit requirements to new clients without scaring them off?
Jana Smith
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Beauty Academy · Cardiff · 2mo ago
I rent a chair in a salon in Leeds and I'm wondering if I can use Jane App separately from the main salon's system. The salon owner uses something different and I don't want to confuse clients. Can you set up Jane App as an individual without it being tied to the building's address? Has anyone done this as a chair renter?
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I switched from Timely to SimplyBook.me about 6 months ago and the main thing I noticed was the client-facing booking page. SimplyBook.me's is just cleaner and clients seem to complete the booking without getting confused halfway through. If you're worried about looking professional, that matters more than you'd think.
#1
The Instagram booking integration on Timely was a bit fiddly to set up but it does work. The issue is usually the Facebook Business account connection — make sure your Instagram is properly linked to a Facebook page first, then the Timely integration finds it straight away.
#2
For deposits specifically, Appointy is really smooth. The client gets a card payment screen as part of the booking flow — it doesn't feel like a separate step or like you're being suspicious of them. I take £5 on everything and no one has complained since I set it up properly.
#3