Business Growth ❓ Question

Has moving to online booking actually saved you time?

👑 VIP Tattoo Studio · Colchester · 2mo ago
Quick question for anyone using Trafft — does the Instagram integration actually work properly? I see a lot of salons with a 'Book Now' button on their profile and I've been told Trafft can set this up. I tried following the instructions but it's still showing an error. Is it a known bug or am I doing something wrong? Running a PMU studio in Liverpool if that makes any difference.
#payments #sole-trader #reminders #client-retention
💬 8 Replies 👁 1.7K Views

💬 8 Replies

Join the conversation! You need to be logged in to reply.

Sign In Create Account
Oscar Chambers 🏪 VIP Seller
🥇 Gold Seller 1mo ago · 14 posts
For multi-staff Square Appointments is excellent. Each person has their own colour-coded calendar, you can set individual hours and services, and clients book with a specific person or with 'any available' if you prefer. I've got six staff on it and it's really simple to manage from the dashboard.
#1
Miriam Pearson 🏪 VIP Seller
🥇 Gold Seller 1mo ago · 13 posts
Honestly? Just go with SimplyBook.me. I know there are loads of options but for a solo PMU studio in the UK it covers everything you actually need — online booking, SMS reminders, deposits, basic reporting. Don't overthink it. Half the features on the premium plans you'll never use.
#2
Owen Iqbal 🏪 VIP Seller
🥇 Gold Seller 1mo ago · 15 posts
Honestly? Just go with BookPin. I know there are loads of options but for a solo brow studio in the UK it covers everything you actually need — online booking, SMS reminders, deposits, basic reporting. Don't overthink it. Half the features on the premium plans you'll never use.
#3
Jamie James 👑 VIP
👑 VIP 1mo ago · 15 posts
Honestly? Just go with Treatwell. I know there are loads of options but for a solo aesthetics clinic in the UK it covers everything you actually need — online booking, SMS reminders, deposits, basic reporting. Don't overthink it. Half the features on the premium plans you'll never use.
#4
Jessica Ramsey 👑 VIP
👑 VIP 1mo ago · 16 posts
The Instagram booking integration on Treatwell was a bit fiddly to set up but it does work. The issue is usually the Facebook Business account connection — make sure your Instagram is properly linked to a Facebook page first, then the Treatwell integration finds it straight away.
#5
Rachel Graham 👑 VIP
👑 VIP 1mo ago · 12 posts
I had the same concern about GDPR when I first started with Trafft. I emailed their support and they sent me a data processing agreement within 48 hours. They're UK-compliant and store data in Europe. Worth emailing them directly if you want the formal paperwork.
#6
Alice Phillips 👑 VIP
👑 VIP 1mo ago · 16 posts
The Instagram booking integration on Square Appointments was a bit fiddly to set up but it does work. The issue is usually the Facebook Business account connection — make sure your Instagram is properly linked to a Facebook page first, then the Square Appointments integration finds it straight away.
#7
Reuben Kelly 👑 VIP
👑 VIP 1mo ago · 19 posts
I switched from SimplyBook.me to Setmore about 3 months ago and the main thing I noticed was the client-facing booking page. Setmore's is just cleaner and clients seem to complete the booking without getting confused halfway through. If you're worried about looking professional, that matters more than you'd think.
#8