Business Growth
❓ Question
Has Jane App updated their cancellation policy tools recently?
Abigail Watson
🏪 VIP Seller
🥇 Gold Seller
Other · Preston · 1mo ago
I've been running my PMU studio in Sheffield for 8 years and still taking bookings over WhatsApp. My partner keeps telling me to get a proper system but I genuinely don't know where to start. Someone in my local business group mentioned Timely — has anyone here actually used it day to day? Is the setup complicated? Does it look professional enough to send clients to? Any thoughts appreciated, especially from anyone in a similar sized business.
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I asked myself this exact question two years ago. Ended up going with Shedul because it had the best free trial and I could test it properly without committing. two years later I'm still on it. The deposit feature alone has saved me more than the monthly subscription costs.
#1
For deposits specifically, Jane App is really smooth. The client gets a card payment screen as part of the booking flow — it doesn't feel like a separate step or like you're being suspicious of them. I take £10 on everything and no one has complained since I set it up properly.
#2
I tested Acuity Scheduling and Acuity Scheduling side by side for a month. Acuity Scheduling won on price, Acuity Scheduling won on features. For a solo spa just starting out, Acuity Scheduling's free plan is hard to argue with. You can always switch later once you know exactly what you need.
#3
I've used Shedul for two years and the support is hit and miss if I'm honest. Response times are slow. But the product itself is solid and I rarely need support because once it's set up it just works. I'd still recommend it — just don't rely on them for urgent help.
#4
I was asking myself this a year ago. Best decision I ever made was just picking one and starting. Vagaro has a free plan that's genuinely functional. Start there, learn the system, then upgrade when you actually need the paid features. Don't let the choice paralysis stop you from just getting on with it.
#5