Business Growth ❓ Question

Has Fresha updated their cancellation policy tools recently?

👑 VIP Lash Artist · Northampton · 4mo ago
Does anyone know if Timely is fully GDPR compliant? I've been asked by a client where their data is stored and I genuinely couldn't answer. I'm in the UK and want to make sure I'm covered legally before I keep using it. Has anyone looked into this properly or asked Timely's support team?
#salon-software #beauty-salon
💬 3 Replies 👁 1.4K Views

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Niamh Lee 👑 VIP
👑 VIP 4mo ago · 13 posts
I've used Acuity Scheduling for 6 months and the support is hit and miss if I'm honest. Response times are slow. But the product itself is solid and I rarely need support because once it's set up it just works. I'd still recommend it — just don't rely on them for urgent help.
#1
Daisy Harris 🏪 VIP Seller
🥇 Gold Seller 4mo ago · 14 posts
I've used Timely for 18 months and the support is hit and miss if I'm honest. Response times are slow. But the product itself is solid and I rarely need support because once it's set up it just works. I'd still recommend it — just don't rely on them for urgent help.
#2
Stuart Sheikh 👑 VIP
👑 VIP 4mo ago · 17 posts
My clients were pretty resistant at first — a few of them are older and not very tech-savvy. What helped was walking them through the booking link in person the first time. Once they'd done it once they were completely fine. Now I get booking confirmations at 11pm from people I would have thought would never manage it.
#3