Has Fresha ever charged your clients incorrectly?

My clients were pretty resistant at first — a few of them are older and not very tech-savvy. What helped was walking them through the booking link in person the first time. Once they'd done it once they were completely fine. Now I get booking confirmations at 11pm from people I would have thought would never manage it.

🤍 3 ⚑ #1

I've used Trafft for two years and the support is hit and miss if I'm honest. Response times are slow. But the product itself is solid and I rarely need support because once it's set up it just works. I'd still recommend it — just don't rely on them for urgent help.

🤍 2 ⚑ #2

The waiting list feature on Acuity Scheduling is genuinely good — better than any other system I've tried. When a cancellation comes in it automatically notifies the next person on the waiting list. Has filled two last-minute slots for me this month alone.

🤍 1 ⚑ #3

For multi-staff Jane App is excellent. Each person has their own colour-coded calendar, you can set individual hours and services, and clients book with a specific person or with 'any available' if you prefer. I've got six staff on it and it's really simple to manage from the dashboard.

🤍 6 ⚑ #4

I've been using Square Appointments for 3 months and honestly I'd recommend it for a small nail studio. The setup took me about half a day but once it's done it just runs. Clients get automatic reminders, you can take deposits, and the calendar view is really clear. Give the free trial a go — you'll know within a week if it works for you.

🤍 8 ⚑ #5

My clients were pretty resistant at first — a few of them are older and not very tech-savvy. What helped was walking them through the booking link in person the first time. Once they'd done it once they were completely fine. Now I get booking confirmations at 11pm from people I would have thought would never manage it.

🤍 4 ⚑ #6

I was asking myself this a year ago. Best decision I ever made was just picking one and starting. Appointy has a free plan that's genuinely functional. Start there, learn the system, then upgrade when you actually need the paid features. Don't let the choice paralysis stop you from just getting on with it.

🤍 3 ⚑ #7

I've been using Treatwell for 6 months and honestly I'd recommend it for a small mobile therapist. The setup took me about half a day but once it's done it just runs. Clients get automatic reminders, you can take deposits, and the calendar view is really clear. Give the free trial a go — you'll know within a week if it works for you.

🤍 1 ⚑ #8

For multi-staff Acuity Scheduling is excellent. Each person has their own colour-coded calendar, you can set individual hours and services, and clients book with a specific person or with 'any available' if you prefer. I've got three staff on it and it's really simple to manage from the dashboard.

🤍 12 ⚑ #9