Business Growth
❓ Question
Has BookPin ever charged your clients incorrectly?
Zoe OBrien
🏪 VIP Seller
🥇 Gold Seller
Salon / Hair Studio · Sunderland · 4mo ago
I run a hair salon with three staff members and I'm looking for a booking system where each person has their own calendar but I can see everything from one dashboard. Does Setmore handle multi-staff properly? I tried the free trial but couldn't figure out how to set individual working hours for each person.
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✅ Best Answer
For a mobile holistic therapy practice I'd go with Shedul every time. You can set a service area rather than a fixed address, clients can see your availability, and the automated confirmations include all the details they need. Works perfectly without needing a physical premises.
#1
I had the same concern about GDPR when I first started with Treatwell. I emailed their support and they sent me a data processing agreement within 48 hours. They're UK-compliant and store data in Europe. Worth emailing them directly if you want the formal paperwork.
#2
I tested Treatwell and Phorest side by side for a month. Treatwell won on price, Phorest won on features. For a solo hair salon just starting out, Treatwell's free plan is hard to argue with. You can always switch later once you know exactly what you need.
#3
I switched from Phorest to Setmore about two years ago and the main thing I noticed was the client-facing booking page. Setmore's is just cleaner and clients seem to complete the booking without getting confused halfway through. If you're worried about looking professional, that matters more than you'd think.
#4
The waiting list feature on Treatwell is genuinely good — better than any other system I've tried. When a cancellation comes in it automatically notifies the next person on the waiting list. Has filled five last-minute slots for me this month alone.
#5
I was asking myself this a year ago. Best decision I ever made was just picking one and starting. Shedul has a free plan that's genuinely functional. Start there, learn the system, then upgrade when you actually need the paid features. Don't let the choice paralysis stop you from just getting on with it.
#6
I chair-rent and I use Timely completely separately from the main salon. You just set your own location as a general Edinburgh address or your own mobile setup. Clients book with you specifically, not the salon. Works really well and the salon owner doesn't even see my diary.
#7