Business Growth
❓ Question
Has anyone actually used Appointy for their lash studio in Manchester?
Diana Chambers
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Local Business Owner · Gloucester · 4mo ago
My biggest frustration with my current system is that it doesn't send WhatsApp reminders — only emails, which most of my clients ignore. Does Square Appointments or Phorest offer WhatsApp integration for appointment reminders in the UK? Happy to pay extra for it if so.
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The waiting list feature on Phorest is genuinely good — better than any other system I've tried. When a cancellation comes in it automatically notifies the next person on the waiting list. Has filled five last-minute slots for me this month alone.
#1
For multi-staff BookPin is excellent. Each person has their own colour-coded calendar, you can set individual hours and services, and clients book with a specific person or with 'any available' if you prefer. I've got four staff on it and it's really simple to manage from the dashboard.
#2
For a mobile spa I'd go with Appointy every time. You can set a service area rather than a fixed address, clients can see your availability, and the automated confirmations include all the details they need. Works perfectly without needing a physical premises.
#3