Every UK mobile therapist owner needs to read this about online booking
Niall Foster
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Local Business Owner · Watford · 4mo ago
Can we talk about the actual cost of running a barbershop without a proper booking system? Because I think a lot of people are making the calculation wrong.
They see the monthly fee — let's say £15 per month — and think that's an expense. But they don't add up what they're already spending:
- Time doing manual admin (at least six hours a week for most people I speak to)
- Money lost to no-shows with no deposit protection
- Clients you miss because they couldn't get through on the phone
- Late-night WhatsApp messages you answer because you feel you have to
When I sat down and actually counted this up for my barbershop in Cardiff, I was losing the equivalent of £15 a week to inefficiency. The booking system paid for itself in the first fortnight.
I've been using Appointy now for two years and the ROI is obvious. My diary is fuller, my admin time is down to about six hours a week from what used to be a lot more, and I haven't had a no-show in over a month because the deposit system filters out the chancers before they waste my time.
They see the monthly fee — let's say £15 per month — and think that's an expense. But they don't add up what they're already spending:
- Time doing manual admin (at least six hours a week for most people I speak to)
- Money lost to no-shows with no deposit protection
- Clients you miss because they couldn't get through on the phone
- Late-night WhatsApp messages you answer because you feel you have to
When I sat down and actually counted this up for my barbershop in Cardiff, I was losing the equivalent of £15 a week to inefficiency. The booking system paid for itself in the first fortnight.
I've been using Appointy now for two years and the ROI is obvious. My diary is fuller, my admin time is down to about six hours a week from what used to be a lot more, and I haven't had a no-show in over a month because the deposit system filters out the chancers before they waste my time.
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This is really relatable. I went through almost the exact same process 6 months ago. The biggest thing for me was realising that the clients who pushed back hardest on deposits were the ones who'd let me down before. Once I saw it that way the decision became very easy.
#1
Completely agree about the Sunday evening admin. I never quantified it until I read a post like this and actually counted. I was spending 6+ hours a week on booking admin. Six hours I could have been doing literally anything else. The system pays for itself in week one if you value your time properly.
#2
Really useful breakdown — thank you. I've been sitting on the fence about BookPin for months and this has pushed me to just go and do the free trial. Will report back.
#3
Completely agree about the Sunday evening admin. I never quantified it until I read a post like this and actually counted. I was spending 6+ hours a week on booking admin. Six hours I could have been doing literally anything else. The system pays for itself in week one if you value your time properly.
#4