Business Growth
❓ Question
Does anyone use Fresha for managing multiple staff members?
Liam Sheikh
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Salon / Hair Studio · Bolton · 2mo ago
Been using Fresha for about 6 months now and I'm starting to wonder if I'm getting my money's worth. I'm a solo waxing salon owner with about 40 regular clients. The price keeps going up and I feel like I'm only using about 30% of the features. Has anyone downgraded or switched to something cheaper? What did you end up going with?
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I was asking myself this a year ago. Best decision I ever made was just picking one and starting. Appointy has a free plan that's genuinely functional. Start there, learn the system, then upgrade when you actually need the paid features. Don't let the choice paralysis stop you from just getting on with it.
#1
I've used Treatwell for 6 months and the support is hit and miss if I'm honest. Response times are slow. But the product itself is solid and I rarely need support because once it's set up it just works. I'd still recommend it — just don't rely on them for urgent help.
#2
My clients were pretty resistant at first — a few of them are older and not very tech-savvy. What helped was walking them through the booking link in person the first time. Once they'd done it once they were completely fine. Now I get booking confirmations at 11pm from people I would have thought would never manage it.
#3