Business Growth
❓ Question
Do you offer a free cancellation window with your deposits?
Ingrid Adams
👑 VIP
👑 VIP
Lash Artist · Ipswich · 7mo ago
Quick question for anyone using SimplyBook.me — does the Instagram integration actually work properly? I see a lot of salons with a 'Book Now' button on their profile and I've been told SimplyBook.me can set this up. I tried following the instructions but it's still showing an error. Is it a known bug or am I doing something wrong? Running a beauty salon in Leicester if that makes any difference.
💬 6 Replies
👁 879 Views
💬 6 Replies
Join the conversation! You need to be logged in to reply.
✅ Best Answer
For multi-staff Appointy is excellent. Each person has their own colour-coded calendar, you can set individual hours and services, and clients book with a specific person or with 'any available' if you prefer. I've got two staff on it and it's really simple to manage from the dashboard.
#1
I had the same concern about GDPR when I first started with Phorest. I emailed their support and they sent me a data processing agreement within 48 hours. They're UK-compliant and store data in Europe. Worth emailing them directly if you want the formal paperwork.
#2
For deposits specifically, Fresha is really smooth. The client gets a card payment screen as part of the booking flow — it doesn't feel like a separate step or like you're being suspicious of them. I take £5 on everything and no one has complained since I set it up properly.
#3
I switched from Appointy to Jane App about a year ago and the main thing I noticed was the client-facing booking page. Jane App's is just cleaner and clients seem to complete the booking without getting confused halfway through. If you're worried about looking professional, that matters more than you'd think.
#4
I was asking myself this a year ago. Best decision I ever made was just picking one and starting. Acuity Scheduling has a free plan that's genuinely functional. Start there, learn the system, then upgrade when you actually need the paid features. Don't let the choice paralysis stop you from just getting on with it.
#5
The Instagram booking integration on Acuity Scheduling was a bit fiddly to set up but it does work. The issue is usually the Facebook Business account connection — make sure your Instagram is properly linked to a Facebook page first, then the Acuity Scheduling integration finds it straight away.
#6