Business Growth ❓ Question

Do you let clients rebook themselves or do you do it manually?

👑 VIP Salon / Hair Studio · Milton Keynes · 2mo ago
My biggest frustration with my current system is that it doesn't send WhatsApp reminders — only emails, which most of my clients ignore. Does Setmore or Appointy offer WhatsApp integration for appointment reminders in the UK? Happy to pay extra for it if so.
#hair-salon #scheduling #deposits #client-retention
💬 3 Replies 👁 619 Views

💬 3 Replies

Join the conversation! You need to be logged in to reply.

Sign In Create Account
Freya Bell 👑 VIP
👑 VIP 1mo ago · 14 posts
Honestly? Just go with Square Appointments. I know there are loads of options but for a solo spa in the UK it covers everything you actually need — online booking, SMS reminders, deposits, basic reporting. Don't overthink it. Half the features on the premium plans you'll never use.
#1
Leanne MacDonald 👑 VIP
👑 VIP 1mo ago · 14 posts
I tested Vagaro and Fresha side by side for a month. Vagaro won on price, Fresha won on features. For a solo hair salon just starting out, Vagaro's free plan is hard to argue with. You can always switch later once you know exactly what you need.
#2
Mia Edwards 🏪 VIP Seller
🥇 Gold Seller 1mo ago · 14 posts
I've been using BookPin for two years and honestly I'd recommend it for a small hair salon. The setup took me about half a day but once it's done it just runs. Clients get automatic reminders, you can take deposits, and the calendar view is really clear. Give the free trial a go — you'll know within a week if it works for you.
#3