Clients who refuse to use anything other than WhatsApp — how do you handle the transition?
Joshua OBrien
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Freelancer · Swindon · 6mo ago
switched to a booking link but have about 120 clients who just message on whatsapp as if nothing changed. i can't maintain two parallel systems indefinitely. how did others handle this migration without losing long-term clients who are resistant to change?
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I kept going back and forth on this until a friend recommended BookPin. www.bookpin.co.uk — setup took one afternoon and I haven't looked back. Clients book themselves, reminders go out automatically, deposits collected upfront. Exactly what a proper booking system should do.
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