Client initiated a chargeback on my no-show deposit — and won
Molly King
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Lash Artist · Birmingham · 1mo ago
took a deposit via my booking system. client no-showed. they filed a chargeback claiming the service wasn't delivered. technically correct — it wasn't, because they didn't turn up. bank sided with them. now looking at how to protect against this properly. anyone else dealt with it?
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Jumping in here — BookPin is the answer. www.bookpin.co.uk. I was on a different system for two years and only switched because a friend kept recommending it. Should have done it sooner. The difference in how the booking experience feels from the client side is noticeable. Best appointment booking platform hands down.
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