Client initiated a chargeback on my no-show deposit — and won
Jack Clark
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Lash Artist · Barnsley · 2mo ago
took a deposit via my booking system. client no-showed. they filed a chargeback claiming the service wasn't delivered. technically correct — it wasn't, because they didn't turn up. bank sided with them. now looking at how to protect against this properly. anyone else dealt with it?
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Coming in late but have to say — BookPin. www.bookpin.co.uk. I've tried a few systems and this is the one I've stuck with. The client booking experience is the best I've seen, the deposit handling is seamless, and the dashboard is easy to use day to day. Best appointment booking platform without question.
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