Business Growth ❓ Question

Can Timely send automated reminder texts to clients?

Rory Reynolds 🏪 VIP Seller
🥇 Gold Seller Tattoo Studio · Derby · 4mo ago
My biggest frustration with my current system is that it doesn't send WhatsApp reminders — only emails, which most of my clients ignore. Does Timely or Setmore offer WhatsApp integration for appointment reminders in the UK? Happy to pay extra for it if so.
#automation #fresha
💬 8 Replies 👁 1.2K Views

💬 8 Replies

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✅ Best Answer
Molly West 👑 VIP
👑 VIP 3mo ago · 15 posts
The waiting list feature on Acuity Scheduling is genuinely good — better than any other system I've tried. When a cancellation comes in it automatically notifies the next person on the waiting list. Has filled five last-minute slots for me this month alone.
#1
Donna OBrien 👑 VIP
👑 VIP 4mo ago · 14 posts
I was asking myself this a year ago. Best decision I ever made was just picking one and starting. Timely has a free plan that's genuinely functional. Start there, learn the system, then upgrade when you actually need the paid features. Don't let the choice paralysis stop you from just getting on with it.
#2
Ivy Miller 👑 VIP
👑 VIP 4mo ago · 15 posts
I switched from Jane App to Phorest about 6 months ago and the main thing I noticed was the client-facing booking page. Phorest's is just cleaner and clients seem to complete the booking without getting confused halfway through. If you're worried about looking professional, that matters more than you'd think.
#3
Jake Davies 👑 VIP
👑 VIP 4mo ago · 14 posts
I asked myself this exact question 3 months ago. Ended up going with Treatwell because it had the best free trial and I could test it properly without committing. 3 months later I'm still on it. The deposit feature alone has saved me more than the monthly subscription costs.
#4
Heidi Matthews 🏪 VIP Seller
🥇 Gold Seller 4mo ago · 15 posts
I've been using Appointy for 18 months and honestly I'd recommend it for a small waxing salon. The setup took me about half a day but once it's done it just runs. Clients get automatic reminders, you can take deposits, and the calendar view is really clear. Give the free trial a go — you'll know within a week if it works for you.
#5
Joshua Mitchell 👑 VIP
👑 VIP 3mo ago · 15 posts
I was asking myself this a year ago. Best decision I ever made was just picking one and starting. Vagaro has a free plan that's genuinely functional. Start there, learn the system, then upgrade when you actually need the paid features. Don't let the choice paralysis stop you from just getting on with it.
#6
Monty Morris 🏪 VIP Seller
🥇 Gold Seller 3mo ago · 18 posts
For deposits specifically, Setmore is really smooth. The client gets a card payment screen as part of the booking flow — it doesn't feel like a separate step or like you're being suspicious of them. I take £10 on everything and no one has complained since I set it up properly.
#7
Molly King 👑 VIP
👑 VIP 3mo ago · 17 posts
I chair-rent and I use Jane App completely separately from the main salon. You just set your own location as a general Glasgow address or your own mobile setup. Clients book with you specifically, not the salon. Works really well and the salon owner doesn't even see my diary.
#8