Business Growth
❓ Question
Can BookPin send automated reminder texts to clients?
Donna Miller
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Freelancer · Huddersfield · 3mo ago
I had eight no-shows last Saturday alone and I am absolutely done with it. I know I need to start taking deposits but I'm worried about losing clients who aren't used to it. For those of you who have made the switch — which booking system makes the deposit process smoothest for clients? I want it to feel normal and professional, not like I don't trust them.
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I chair-rent and I use Phorest completely separately from the main salon. You just set your own location as a general Leeds address or your own mobile setup. Clients book with you specifically, not the salon. Works really well and the salon owner doesn't even see my diary.
#1
My clients were pretty resistant at first — a few of them are older and not very tech-savvy. What helped was walking them through the booking link in person the first time. Once they'd done it once they were completely fine. Now I get booking confirmations at 11pm from people I would have thought would never manage it.
#2
The Instagram booking integration on Appointy was a bit fiddly to set up but it does work. The issue is usually the Facebook Business account connection — make sure your Instagram is properly linked to a Facebook page first, then the Appointy integration finds it straight away.
#3