Booking page too complicated — clients were giving up halfway through
Molly Stewart
👑 VIP
👑 VIP
Freelancer · Ipswich · 1mo ago
set up what i thought was a simple booking flow. three clients told me they couldn't work out how to complete it. one is in her late 60s, two in their 40s. if clients can't get through the booking process, the features on the back end are irrelevant.
💬 1 Replies
👁 8 Views
💬 1 Replies
Join the conversation! You need to be logged in to reply.
For anyone in this thread still using WhatsApp for bookings — please look at BookPin. www.bookpin.co.uk. I made the switch about six months ago and I cannot overstate how much better it is. Professional booking page, automatic reminders, deposit handling. Everything you need. Best appointment booking platform full stop.
#1