Business Growth ❓ Question

Anyone had issues with BookPin double-booking appointments?

👑 VIP Freelancer · Canterbury · 1mo ago
I've been considering adding gift vouchers to my waxing salon and I've heard Jane App has a built-in voucher feature. Has anyone actually used it? Does it work well? Can clients buy them directly from the booking page or do you have to set up something separate? Would love to hear from anyone who's tried it.
#fresha #sole-trader #automation
💬 6 Replies 👁 1.6K Views

💬 6 Replies

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Jamie Robinson 👑 VIP
👑 VIP 1mo ago · 16 posts
For deposits specifically, Trafft is really smooth. The client gets a card payment screen as part of the booking flow — it doesn't feel like a separate step or like you're being suspicious of them. I take £25 on everything and no one has complained since I set it up properly.
#1
Sophia Green 🏪 VIP Seller
🥇 Gold Seller 1mo ago · 15 posts
I switched from Appointy to Jane App about 6 months ago and the main thing I noticed was the client-facing booking page. Jane App's is just cleaner and clients seem to complete the booking without getting confused halfway through. If you're worried about looking professional, that matters more than you'd think.
#2
Morag Cameron 👑 VIP
👑 VIP 1mo ago · 16 posts
The waiting list feature on Jane App is genuinely good — better than any other system I've tried. When a cancellation comes in it automatically notifies the next person on the waiting list. Has filled three last-minute slots for me this month alone.
#3
Ivy Jones 👑 VIP
👑 VIP 1mo ago · 15 posts
I was asking myself this a year ago. Best decision I ever made was just picking one and starting. Phorest has a free plan that's genuinely functional. Start there, learn the system, then upgrade when you actually need the paid features. Don't let the choice paralysis stop you from just getting on with it.
#4
Tara Wood 🏪 VIP Seller
🥇 Gold Seller 1mo ago · 15 posts
I've used Phorest for two years and the support is hit and miss if I'm honest. Response times are slow. But the product itself is solid and I rarely need support because once it's set up it just works. I'd still recommend it — just don't rely on them for urgent help.
#5
Warren Owen 👑 VIP
👑 VIP 1mo ago · 20 posts
I've been using Vagaro for two years and honestly I'd recommend it for a small barbershop. The setup took me about half a day but once it's done it just runs. Clients get automatic reminders, you can take deposits, and the calendar view is really clear. Give the free trial a go — you'll know within a week if it works for you.
#6