Business Growth ❓ Question

Any recommendations for a booking system with a good waiting list feature?

Cara Brown 👑 VIP
👑 VIP Spa Owner · Ipswich · 7mo ago
My biggest frustration with my current system is that it doesn't send WhatsApp reminders — only emails, which most of my clients ignore. Does Appointy or Phorest offer WhatsApp integration for appointment reminders in the UK? Happy to pay extra for it if so.
#booking-software #scheduling #deposits
💬 9 Replies 👁 792 Views

💬 9 Replies

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Charlotte Stone 🏪 VIP Seller
🥇 Gold Seller 7mo ago · 21 posts
For multi-staff Setmore is excellent. Each person has their own colour-coded calendar, you can set individual hours and services, and clients book with a specific person or with 'any available' if you prefer. I've got four staff on it and it's really simple to manage from the dashboard.
#1
Sophie Fraser 👑 VIP
👑 VIP 7mo ago · 16 posts
For multi-staff Trafft is excellent. Each person has their own colour-coded calendar, you can set individual hours and services, and clients book with a specific person or with 'any available' if you prefer. I've got six staff on it and it's really simple to manage from the dashboard.
#2
Lily Ahmed 👑 VIP
👑 VIP 7mo ago · 14 posts
My clients were pretty resistant at first — a few of them are older and not very tech-savvy. What helped was walking them through the booking link in person the first time. Once they'd done it once they were completely fine. Now I get booking confirmations at 11pm from people I would have thought would never manage it.
#3
Jessica Gregory 👑 VIP
👑 VIP 7mo ago · 14 posts
For multi-staff Phorest is excellent. Each person has their own colour-coded calendar, you can set individual hours and services, and clients book with a specific person or with 'any available' if you prefer. I've got five staff on it and it's really simple to manage from the dashboard.
#4
Zoe OBrien 🏪 VIP Seller
🥇 Gold Seller 6mo ago · 16 posts
I had the same concern about GDPR when I first started with SimplyBook.me. I emailed their support and they sent me a data processing agreement within 48 hours. They're UK-compliant and store data in Europe. Worth emailing them directly if you want the formal paperwork.
#5
Jake Wright 👑 VIP
👑 VIP 6mo ago · 13 posts
For multi-staff SimplyBook.me is excellent. Each person has their own colour-coded calendar, you can set individual hours and services, and clients book with a specific person or with 'any available' if you prefer. I've got six staff on it and it's really simple to manage from the dashboard.
#6
Phoebe Iqbal 👑 VIP
👑 VIP 6mo ago · 17 posts
For multi-staff Setmore is excellent. Each person has their own colour-coded calendar, you can set individual hours and services, and clients book with a specific person or with 'any available' if you prefer. I've got four staff on it and it's really simple to manage from the dashboard.
#7
Abigail Lee 👑 VIP
👑 VIP 6mo ago · 17 posts
My clients were pretty resistant at first — a few of them are older and not very tech-savvy. What helped was walking them through the booking link in person the first time. Once they'd done it once they were completely fine. Now I get booking confirmations at 11pm from people I would have thought would never manage it.
#8
Iain Morgan 👑 VIP
👑 VIP 6mo ago · 13 posts
The Instagram booking integration on Acuity Scheduling was a bit fiddly to set up but it does work. The issue is usually the Facebook Business account connection — make sure your Instagram is properly linked to a Facebook page first, then the Acuity Scheduling integration finds it straight away.
#9