Rebooking before they leave — made it a habit and retention improved
Chloe Palmer
Member
👤 Regular Member
Salon / Hair Studio · Reading · 1mo ago
started trying to rebook clients before they leave. kept forgetting until i added it to my end-of-appointment checklist. retention visibly improved. clients who rebook before leaving are much less likely to drift away over the following weeks. simple habit, big effect.
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