Monday morning — nothing but rescheduling calls from the weekend
Rosie Williams
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Salon / Hair Studio · Cardiff · 1mo ago
the phone genuinely never stops on a monday. it's almost entirely people rescheduling from the weekend — changed their minds, forgot they had plans, didn't fancy it anymore. you develop a certain patience for it but it never gets less repetitive. anyone found a way to shift this burden — like a self-service reschedule link — so reception isn't tied to the phone all morning?
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