Long-term client who takes liberties — how do you reset the boundary?
Reuben Kelly
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Lash Artist · Milton Keynes · 4mo ago
got a client i've had for eight months who turns up late, asks for add-ons on the day, and occasionally no-shows without much concern because she assumes i won't charge her. the relationship's been built over time and now i genuinely don't know how to apply the same rules i do for everyone else.
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