Long-term client who takes liberties — how do you reset the boundary?
Harvey Gregory
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Beauty Academy · Bradford · 1mo ago
got a client i've had for three months who turns up late, asks for add-ons on the day, and occasionally no-shows without much concern because she assumes i won't charge her. the relationship's been built over time and now i genuinely don't know how to apply the same rules i do for everyone else.
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