How do you charge for a no-show if you don't have a deposit?
Willow Carter
🏪 VIP Seller
🥇 Gold Seller
Spa Owner · Birmingham · 4mo ago
don't take deposits currently so when someone doesn't show i have no way to charge. thinking about card-on-file so i can charge if they ghost the appointment. has anyone done this and how did clients take it? feels necessary but also a bit of an awkward conversation.
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