Rupert Matthews
@upertatthews
📍 Derby, United Kingdom
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Salons & Barbers
Is there a polite way to quietly remove a difficult client?
28d ago · 💬 0 · ❤️ 0
Hiring & Jobs
Setting expectations before clients arrive — changed everything
1mo ago · 💬 0 · ❤️ 0
Lash Artists
First thing I automated was appointment reminders — saved hours immediately
1mo ago · 💬 0 · ❤️ 0
Off Topic Lounge
Patch test tracking at scale — how do you manage this properly?
1mo ago · 💬 0 · ❤️ 0
Local Communities
Last-minute cancellation — best way to fill the gap quickly?
1mo ago · 💬 0 · ❤️ 0
Collaboration Requests
Quiet gaps in the schedule — do you stress or accept them?
2mo ago · 💬 0 · ❤️ 0
Instagram Marketing
Long-term client who takes liberties — how do you reset the boundary?
2mo ago · 💬 0 · ❤️ 0
Marketplace
What's your plan when illness forces you to cancel a full day?
2mo ago · 💬 0 · ❤️ 0
Lash Artists
The mental load of managing your own diary as a solo operator
3mo ago · 💬 0 · ❤️ 0
Aesthetic Clinics
Online self-booking vs phone booking — does it affect show rates?
3mo ago · 💬 0 · ❤️ 0