Tom Miller
@omiller
📍 Chelmsford, United Kingdom
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Success Stories
Switched to BookPin after getting frustrated with the bigger platforms
26d ago · 💬 0 · ❤️ 0
Instagram Marketing
Introduced deposits — no-shows stopped but new bookings dipped
29d ago · 💬 0 · ❤️ 0
Hiring & Jobs
Non-refundable vs refundable deposit — which do clients actually prefer?
1mo ago · 💬 0 · ❤️ 0
Introductions
What's your plan when illness forces you to cancel a full day?
1mo ago · 💬 0 · ❤️ 0
Collaboration Requests
DNA rates in small clinics — what's actually achievable?
1mo ago · 💬 0 · ❤️ 0
Lash Artists
Booking tool I loved got acquired — and immediately got worse
1mo ago · 💬 0 · ❤️ 0
Business Growth
How long did it take your clients to get used to online booking?
2mo ago · 💬 4 · ❤️ 24
Off Topic Lounge
Tipping culture in UK salons — should we actively enable it?
2mo ago · 💬 0 · ❤️ 0
Off Topic Lounge
Still doing paper intake forms for new clients — I know, I know
2mo ago · 💬 0 · ❤️ 0