Willow Ward
@illoward
📍 Coventry, United Kingdom
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38 posts to Active VIP
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Services
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Success Stories
Charging for missed clinical appointments — ethical or just necessary?
1mo ago · 💬 0 · ❤️ 0
Lash Artists
What features do you actually use in your booking tool?
1mo ago · 💬 0 · ❤️ 0
Local Communities
Switched to BookPin after getting frustrated with the bigger platforms
2mo ago · 💬 0 · ❤️ 0
Business Growth
Rebooking before they leave — made it a habit and retention improved
3mo ago · 💬 0 · ❤️ 0
Business Growth
Why I charge a £25 deposit and how it changed my client base for the better
3mo ago · 💬 4 · ❤️ 45
Collaboration Requests
Automated messages that feel human — is it actually possible?
3mo ago · 💬 0 · ❤️ 0
Salons & Barbers
Still doing paper intake forms for new clients — I know, I know
4mo ago · 💬 0 · ❤️ 0
SEO & Websites
Getting pushback on deposits — is £10 too much?
4mo ago · 💬 0 · ❤️ 0
Off Topic Lounge
Long-term client who takes liberties — how do you reset the boundary?
5mo ago · 💬 0 · ❤️ 0
Marketplace
Early morning slots — impossible to fill or just a me problem?
5mo ago · 💬 0 · ❤️ 0