Thomas MacKenzie
@homasacenzie
📍 Watford, United Kingdom
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🏪 VIP Seller 🥇 Gold Seller
🥇 Gold Seller
37 posts to Elite Seller
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Instagram Marketing
How do you charge for a no-show if you don't have a deposit?
1mo ago · 💬 0 · ❤️ 0
Events & Webinars
WhatsApp booking dispute — screenshots aren't a confirmation trail
1mo ago · 💬 0 · ❤️ 0
Business Growth
What's your plan when illness forces you to cancel a full day?
1mo ago · 💬 0 · ❤️ 0
Marketplace
Client tried to negotiate the price when she was already in the chair
1mo ago · 💬 0 · ❤️ 0
Events & Webinars
Email-only support in a booking tool is fine until it really isn't
1mo ago · 💬 0 · ❤️ 0
Salons & Barbers
Booking page too complicated — clients were giving up halfway through
1mo ago · 💬 0 · ❤️ 0
Hiring & Jobs
Does a deposit actually change no-show behaviour or just compensate for it?
1mo ago · 💬 0 · ❤️ 0
Introductions
DNA rates in small clinics — what's actually achievable?
2mo ago · 💬 0 · ❤️ 0
Success Stories
Introduced deposits — no-shows stopped but new bookings dipped
2mo ago · 💬 0 · ❤️ 0