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Privacy Policy

Last updated: January 2025

1. Who We Are

Forumly is operated by Forumly Ltd. ("we", "us", "our"). Our registered address is in the United Kingdom. Contact: support@forumly.uk

2. What Data We Collect

Account data: Name, email address, username, password (hashed), business information, profile details you choose to share.

Usage data: Forum posts, messages, marketplace activity, login times, IP addresses.

Payment data: Payment transactions are processed by PayPal. We do not store full card details.

Technical data: Browser type, device information, cookies, session data.

3. How We Use Your Data

  • To provide and improve the Platform
  • To process memberships and payments
  • To send service notifications and emails
  • To moderate content and maintain community safety
  • To comply with legal obligations

4. Legal Basis (GDPR)

We process your data on the basis of: Contract (to provide our services), Legitimate interests (community safety, fraud prevention), Consent (marketing emails), and Legal obligation.

5. Data Sharing

We do not sell your personal data. We may share data with:

  • PayPal (payment processing)
  • Email service providers (transactional emails)
  • Law enforcement when legally required

6. Data Retention

We retain your account data while your account is active. You may request deletion at any time. Some data may be retained for legal compliance purposes for up to 7 years.

7. Your Rights (GDPR)

You have the right to: access your data, correct inaccurate data, request deletion, object to processing, data portability, and withdraw consent. Contact us at support@forumly.uk to exercise these rights.

8. Cookies

We use cookies for session management, preferences, and analytics. See our Cookie Policy for details.

9. Security

We implement industry-standard security measures including encryption, secure sessions, and regular security audits. No system is 100% secure; use a strong unique password.

10. Children

Forumly is not intended for users under 18. We do not knowingly collect data from minors.

11. Changes

We will notify members of significant changes to this policy via email or platform notification.

12. Complaints

If you have concerns about our data practices, you may contact the UK Information Commissioner's Office (ICO) at ico.org.uk.